Frequently asked questions

Class booking

How do I see class timetable?

you can view our class timetable on our timetable and pricing page in the menu. The best way to view our timetable is by downloading our booking app "StudioBookings" from the app store, or sign up via our website on your mobile and follow the links to download the app



How do I book into a class?

You can book into a class after viewing the class timetable by simply clicking "book class" on our booking app. You will need to sign up with Studio Bookings online and purchase class credit packs before you can book into a class



What happens if there are no spots available for a class?

You will be added to our waiting list for any cancellations



What is the lastest I can book into a class?

Currently you can book into a class up until 1 hour before class starts. It is advised you book into a class at least 6 hours in advance. There is no limit to how many classes you can book into in advance also. If there are regular classes you wish to attend you can book into multiple classes provided you have sufficient class credits available on your account.



What is your cancellation policy?

Clients can cancel previously booked classes via the booking app up until 4 hours before the scheduled class start time. Cancellations less than 4 hours before class start time will result in a loss of class credit.



Do I have to pay online for class credits?

It is advised to pay for your class credits on our bookings app with credit/debit card, but you can pay in person with cash or card at our studio. Please note if you do not have any class credits you cannot book into our classes using our booking app. You can email us at hello@recalibratepilates.com.au if you do need us to reserve you a spot in the class. Please arrive 15minutes early for us to sign you up and make the booking and payments for your class packages



I want to attend multiple classes per week. Is there a membership option?

You asked and we now offer a membership option which gives you 3 classes per week on a weekly direct debit. Please click here for more info. We also have added a monthly direct debit option.



Pilates classes

Im not sure what class to take?

contact us at hello@recalibratepilates.com.au any questions you might have. We can provide you advice on what class is best suited to you



I have injuries can I still do pilates

Contact us and arrange an assesment in our studio class to ensure you are getting the most out of your rehab



I cant make it to the available class times, are there options available

Yes, you can email us to suggest a new group class time that would suit otherwise you can book a private class at a time that suits.



© 2019 by Recalibrate Pilates.

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